Remas Group & Compound FAQ | Units, Payment Terms & Delivery

Direct answers regarding Remas Group developments and Remas Compound in New Borg El Arab: locations, sizes, payment plans, delivery, and services.

What is Remas Compound?

Remas Compound is a residential community in New Borg El Arab, Alexandria, developed by Remas Residences. It occupies three feddans and comprises seven apartment buildings and two villas, alongside an integrated commercial, administrative and medical mall. Home sizes run from 115 m² to 190 m², and the project is currently at foundation stage with all announced sizes available for sale.

Is Remas Compound finished or under construction?

The project is under construction and currently at foundation stage. It is not a ready-to-move compound. Units are being sold now, with semi-finished delivery within a maximum of two years from the date of contract. The exact delivery date for a specific unit is confirmed in writing in the contract.

What finish level are units delivered at?

Units are delivered semi-finished, within a maximum of two years from the date of contract. Semi-finished means the structural and core works are complete and the interior finishing is left to the owner. The precise specification for your unit is set out in the contract and confirmed by the sales team before you sign.

How big is the project and how many buildings are there?

The compound covers three feddans with seven apartment buildings and two villas. Building coverage is limited to 40% of the site, leaving the remainder for landscaping, wide internal streets and open space. An integrated commercial, administrative and medical mall serves residents inside the project.

What apartment sizes are available at Remas Compound?

Six sizes are announced and all are currently available: 115, 145, 155, 170, 180 and 190 m². The 115 m² layout has two bedrooms and two bathrooms. The larger layouts from 145 m² upward have three bedrooms and three bathrooms. Every layout includes a kitchen and a reception area.

How many bedrooms does each size have?

The 115 m² apartment has two bedrooms and two bathrooms. Apartments of 145 m² and above — 145, 155, 170, 180 and 190 m² — have three bedrooms and three bathrooms. All layouts include a separate kitchen and a reception area. Detailed floor plans are provided by the sales team.

Are the two villas available for sale?

The compound includes two villas alongside the seven apartment buildings. Their availability, pricing and terms are not published on this website and are confirmed directly by the sales team on request. Call 015 11110038 or message us on WhatsApp and an advisor will give you the current position.

How much does an apartment at Remas Compound cost?

Prices start from EGP 2,950,000. The final price depends on the unit size, floor and position within the compound, and is confirmed by the sales team before contract. Installments are available for up to 7 years, with the schedule agreed in writing in the contract.

What is the payment plan?

Reservation begins with EGP 100,000 on contract. The first 5% is then completed within 60 days, less the EGP 100,000 already paid, followed by a further 5% after another 60 days. The remaining 90% is paid according to the installment schedule agreed in the contract, over a period of up to 7 years.

What is the minimum down payment?

The published plan begins at 10% paid across the first four months: EGP 100,000 on contract, the balance of the first 5% within 60 days, and a further 5% after another 60 days. Any alternative arrangement is at the sales team's discretion and confirmed in the contract.

Is the reservation amount refundable?

Refundability of the reservation amount is governed by the terms of the contract. Confirm the exact conditions with the sales team in writing before you pay. We deliberately do not publish a blanket answer here, because the applicable terms are the ones written into your contract.

What are the maintenance fees and garage terms?

Maintenance fees and garage allocation terms are not published on this website. They are confirmed by the sales team and set out in the contract. Contact sales on 015 11110038 or WhatsApp for the current figures before you make a decision.

Where is Remas Compound located?

Remas Compound is in New Borg El Arab, Alexandria Governorate, in western Alexandria. Remas Residences is headquartered in the same city. The precise plot location and map link are provided by the sales team, and a site visit can be arranged by phone or WhatsApp.

Can I visit the site?

Yes. Site visits are arranged through the sales team. Call 015 11110038 or send a WhatsApp message with your preferred day and time, and an advisor will confirm the appointment and share the exact location and directions.

What services and amenities are planned inside the compound?

The plan includes landscaped grounds at 40% building coverage, two secured gates with barcode access, full CCTV with reception and dedicated security per building, a hotel, swimming pool, sauna and spa, gyms with dedicated ladies-only times, garages with a central basement, and 24-hour security with scheduled maintenance.

How do security and access control work?

Access is through two secured gates using barcode entry. The compound is covered by CCTV, with a reception and dedicated security team for each building, operating 24 hours a day. Scheduled maintenance and compound management run alongside security as one operating system rather than separate services.

Are commercial, medical or administrative units available?

The compound includes an integrated commercial, administrative and medical mall serving residents. Whether those units are offered for sale, investment or lease is confirmed by the sales team and is not published here. Contact sales for the current commercial offer.

Who is Remas Residences?

Remas Residences is an Egyptian real-estate development company established in 1996, headquartered in New Borg El Arab, Alexandria. Its portfolio spans residential, commercial and coastal projects across Alexandria, Cairo, Alamein and the North Coast. Remas Compound is the company's flagship residential project.

How do I contact the Remas sales team?

Call 015 11110038, message the same number on WhatsApp, or email info@remasresidence.com. You can also prepare a structured enquiry through the contact page and we will respond within 24 hours. The sales team confirms prices, availability, delivery and contract terms directly.

Why are some details not published on the website?

We publish only what has been confirmed. Figures that change — final unit pricing, maintenance fees, garage terms, villa and commercial availability — are confirmed by the sales team and written into the contract, so a number on a web page cannot go stale and mislead you. The displayed project visuals are the approved website imagery.

How do I reserve a home at Remas Compound?

Reservation begins with a contract and a reservation payment of EGP 100,000. The sales team confirms which sizes are currently available, walks through the payment schedule, and issues the contract. Nothing is held without a signed contract, so speak to sales on 015 11110038 or WhatsApp before making any payment.

How much is the reservation payment?

The reservation payment is EGP 100,000, paid on contract. It counts toward the first 5% instalment, which is completed within 60 days of contract.

Is the reservation payment refundable?

Refundability is governed by the terms written into your contract. It is not published on this website because it depends on the contract you sign. Ask the sales team to set out the refund terms in writing before you pay.

What is the payment schedule?

EGP 100,000 on contract; the first 5% completed within 60 days of contract, less the amount already paid; a further 5% after another 60 days; and the remaining 90% on the instalment schedule agreed in the contract. The length of that schedule is set with sales at the time of contract.

Can I pay in full instead of instalments?

Payment arrangements outside the published schedule, including paying in full, are agreed directly with the sales team and set out in the contract. Any discount or adjustment attached to them is confirmed by sales, not by this website.

What documents do I need to buy?

The document set is confirmed by the sales team when you contract, as it differs for Egyptian nationals, expatriates and companies. Ask for the current list before your appointment so you can bring everything in one visit.

Can non-Egyptians buy a home here?

Ownership rules for non-Egyptian buyers are set by Egyptian law and by the terms of each project. The sales team confirms what applies to your case; this website does not publish legal eligibility guidance.

What happens if the size I want is not available?

Availability changes, so the sales team confirms the current position each time you ask. If your preferred size is not available they will tell you what is, and whether anything is expected to become available.

Can I reserve more than one unit?

Multiple reservations are handled case by case by the sales team, including any terms that apply to them. Contact sales on 015 11110038 with what you have in mind.

Can I resell or transfer my unit before delivery?

Transfer before delivery is governed by your contract and requires the developer’s agreement. The applicable terms and any fees are confirmed by the sales team; they are not published here.

When will my home be delivered?

Delivery is within a maximum of two years from the date of contract, semi-finished. Your own delivery date is written into your contract; this website does not publish a calendar date for any unit.

What does semi-finished delivery include?

Semi-finished means the home is delivered with its structure, walls and core services complete, and interior finishing left for the owner. The exact specification for your unit is listed in the contract, so ask sales for the written finishing schedule.

What happens if delivery is delayed?

The consequences of delay are set out in your contract. Ask the sales team to walk you through that clause before signing, so the position is clear from the start.

Can I inspect the unit before handover?

Inspection arrangements before handover are coordinated with the project team. Contact sales on 015 11110038 to arrange a visit and to confirm what stage the building has reached.

Are water, electricity and gas connected on handover?

Utility connection arrangements and any associated fees are confirmed by the sales team and set out in the contract. They are not published on this website.

Is there a warranty after handover?

Any warranty on structure or installations is defined in your contract. Ask the sales team for the written terms before you sign rather than relying on a general statement.

Can I visit the project site?

Yes. Site visits are arranged with the sales team so someone can meet you and show you the current stage of work. Call 015 11110038 or send a WhatsApp message to book a time.

Where are your offices?

Remas Group is based in New Borg El Arab, Alexandria. The sales team confirms the exact meeting point when you book, so you are not searching for it on the day.

How quickly will someone reply to me?

The team aims to respond within 24 hours. WhatsApp is usually the fastest route, and the enquiry form on the contact page prepares a structured message so the advisor understands your needs from the first reply.

Which number should I call?

The sales line is 015 11110038, and it is the same number on WhatsApp. A second line, 015 11110039, is available as an additional route. Email reaches the team at info@remasresidence.com.

Can I speak with someone in English?

Say which language you prefer when you make contact and the team will arrange it. This website is published in Arabic and English, and either is fine for an enquiry.

How do I raise a problem or a complaint?

Contact the sales line on 015 11110038 or email info@remasresidence.com with your unit or contract reference. Putting it in writing gives the team the detail it needs to trace and answer it.

Can I get a brochure or floor plans?

Request them from the sales team on 015 11110038 or by WhatsApp. Drawings and specifications are issued by the team so you receive the current version rather than an outdated file.

Can I buy or pay online?

No. This website does not take payments and no unit can be bought through it. Every reservation goes through the sales team and a signed contract. Treat any request for payment that does not come from the team on 015 11110038 with caution.

Which home sizes are offered?

Announced sizes run 115, 145, 155, 170, 180 and 190 m². The 115 m² home is two bedrooms and two bathrooms; 145 m² and above are three bedrooms and three bathrooms, each with a kitchen and reception. Which of these is available at any moment is confirmed by sales.

Are the two villas for sale?

The compound includes two villas alongside its seven apartment buildings. Whether they are offered for sale, and on what terms, is confirmed by the sales team and is not published here.

Can I choose the floor or the view?

Floor and orientation depend on what is unsold at the time you reserve. The sales team shows you what is available and where it sits in the site plan before you commit.

Can I change the internal layout?

Any modification request is assessed by the project team against the building’s structure and services. Raise it with sales before contract so the answer is known in advance rather than after handover.

Is parking included with the unit?

The compound includes garages and a central basement. Whether a space is included with a particular unit, allocated separately or priced separately is confirmed by sales and written into the contract.

Why are individual unit prices not listed on the site?

Only the starting price is published, because a per-unit price depends on size, floor, orientation and the payment plan chosen, and a figure that goes stale on a website is worse than no figure. Sales quotes the current price for the specific unit you are considering.

Does the price include maintenance fees?

Maintenance fees are not published on this website. They are confirmed by the sales team and set out in the contract, so ask for the figure in writing before you decide.

Are prices fixed, or can they change?

The starting price shown here is the figure confirmed at the last review of this site. Prices for a specific unit are confirmed by sales at the time of contract, and only the contract fixes them.

Do you work with mortgage or bank finance?

Any finance arrangement is confirmed by the sales team. This website does not publish lending terms or list banking partners.

How is the compound secured?

The plan includes two secured gates with barcode access, full CCTV coverage, a reception and dedicated security for each building, and security and scheduled maintenance around the clock.

What facilities are planned inside the compound?

The plan includes landscaped grounds at only 40% building coverage, a hotel, a swimming pool, sauna and spa, gyms with dedicated ladies-only times, garages with a central basement, and wide internal streets between the seven buildings and two villas.

How large is the swimming pool?

The compound’s water feature is documented at 80 metres in length. Other dimensions and operating arrangements are confirmed by the project team.

Who manages the compound after delivery?

Management, security and maintenance are part of the group’s own remit rather than an afterthought, and Remas Urban Development is the company responsible for the compound. The operating arrangement that applies to your unit is set out in the contract.

Are there rules about pets or short-term letting?

Community rules are set out in the contract and the management regulations. Ask the sales team for the written rules before you contract if either matters to you.

Where is New Borg El Arab?

New Borg El Arab is a city in Alexandria Governorate, in the western part of the Alexandria area. The sales team gives exact directions and a meeting point when you arrange a visit.

Why is there no map on the contact page?

A map is only published once the exact pin has been confirmed. A map centred on an approximate point is a wrong address shown convincingly, so the address is stated in text and directions are given by the team.

Where else does the group build?

The group’s record spans Alexandria, Cairo, the North Coast, Alamein and Matrouh across residential, commercial, coastal and agricultural development. The projects page lists what is published; the rest of the record is documented but not yet published.

How many companies are in Remas Group?

Six specialised companies: Remas Urban Development, Al-Watania Real Estate Development, Remas Real Estate & Project Management, Diar Real Estate Investment, Marmar Real Estate & Contracting, and Al-Hamd Real Estate & Agricultural Development. Each has its own profile page.

Which company develops Remas Compound?

Remas Urban Development, the group’s urban-development arm, is the owner and developer of the compound in New Borg El Arab and is responsible for managing it.

Has the group delivered anything already?

Yes. Remas North Coast is delivered and operating, and it is the one project on this site shown in photographs rather than renders. Remas Compound is at foundation stage and its images are architectural renders.

Why do some projects have no page?

A project gets its own page once its data has been confirmed. The rest are named in the record with their location and company, and nothing more, because publishing unconfirmed detail is worse than publishing none.

Are the images on this site real photographs?

Projects under construction are shown as architectural renders, not photographs of completed buildings. Remas North Coast, which is delivered, is shown in photographs. Where a project page shows renders it says so.

How can I verify what I read here?

Every commercial figure on this site is confirmed by the sales team before you commit, and the contract is what governs. If something here differs from what you are told, ask for it in writing and treat the contract as the authority.

Who do I sign the contract with?

The contract is with the group company that develops the project — for Remas Compound that is Remas Urban Development. The company name, and everything it commits to, is stated in the contract itself.

What should I check before signing?

Read the unit specification, the delivery date, the finishing schedule, the full payment plan, the maintenance terms and the refund and transfer clauses. Every one of those is in the contract, and the contract is what governs — not a brochure and not this website.

Will I get a receipt for every payment?

Ask for written confirmation of every payment and keep it with your contract. If a receipt is not offered, request one before paying — a payment without a record is difficult to trace later.

What happens if I miss an instalment?

The consequences of a late instalment are set out in your contract. If you expect a delay, contact the sales team on 015 11110038 before the due date rather than after it.

Can I change my payment plan after signing?

Any change to an agreed plan requires the developer’s consent and an amendment to the contract. Raise it with the sales team, and do not rely on a verbal agreement.

Who do I contact after I move in?

Management, security and maintenance continue after handover, and the sales line on 015 11110038 will direct you to the right team. Email info@remasresidence.com if you would rather put it in writing.

How do I report a maintenance issue?

Report it to the building reception or through the sales line on 015 11110038 with your unit reference. Scheduled maintenance runs around the clock as part of the compound’s operating plan.

How do I update my contact details?

Send the change to info@remasresidence.com with your contract reference, or call 015 11110038. Keeping the number current matters, because delivery and payment notices go to it.

What happens to the details I submit on the website?

The enquiry form does not send anything on its own: it prepares a WhatsApp message that you send yourself, so nothing leaves your device until you choose to send it. The consent box is there because the team will use those details to contact you about your enquiry.

How do I know I am dealing with Remas?

The published numbers are 015 11110038 and 015 11110039, and the email is info@remasresidence.com on the remasresidence.com domain. No unit is sold and no payment is taken through this website. If a request for money reaches you from anywhere else, verify it on the sales line first.

Is this suited to living in or to investment?

The compound is planned as a family community, with services, security and management designed to keep working after handover. Whether it suits an investment case depends on figures the sales team will go through with you; this site does not publish return projections.

How do I follow construction progress?

Ask the sales team for the current stage, or arrange a site visit and see it. This website states the stage the project has reached but does not publish a construction timeline week by week.

What does 40% building coverage mean?

It means buildings occupy about 40% of the three-feddan site and the rest is open ground — landscape, internal streets and shared facilities. It is why the plan can carry wide internal streets and green space between the seven buildings.

What language is the contract in?

Confirm this with the sales team before your appointment. If you need a translated copy to review, ask for it in advance rather than on the day of signing.